Frequently Asked ELT Questions

The following questions and answers relate to the pricing details of North Carolina's electronic lien and title program and the North Carolina Department of Motor Vehicles. After reading through our North Carolina Electronic Lien and Title FAQs, should you still have questions, please call 1 (888) 675-7477 or write to us.

  • What is the cost to request a printed title?

    The North Carolina DMV does not charge for printing an electronic title and mailing it.

  • What is the cost to manage each lien within North Carolina ELT?

    There is a fee for each lien processed and managed through North Carolina ELT. This transaction fee is charged one time at the time the North Carolina ELT system receives your lien from the North Carolina DMV. There are no additional fees to pay for viewing lien information and managing a lien in the North Carolina ELT system throughout the life of the lien. There is no cost to release a North Carolina electronic lien. Please view the pricing page for more pricing details.

  • Why is there a cost to use North Carolina ELT for each lien?

    North Carolina ELT provides a secure web interface for you to comply with the DMV mandate that requires all North Carolina lienholders to manage liens electronically. You are paying for the ability to store, manage, view and release each lien, as well as optionally request a printed copy of the title associated with the lien. We maintain the electronic lien for you within our system while the lien is active and for a period of time afterwards giving you long term easy access to account history and business records. A portion of the fees paid for ELT service are used to maintain ongoing compliance with North Carolina Department of Motor Vehicles ELT Electronic Lien and Title system requirements. Your North Carolina ELT account also includes loads of useful features like dynamic reports and charts, monthly statements, multiple-user management settings, and account settings to give you more control over your electronic liens and titles.

  • Is there a cost for customer support?

    There is no cost for customer support. We're happy to help you in any way that we can.

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